Our Reviews
Here’s what our customers are saying about us!
From 56 reviews
All aspects of transaction were pleasant. Thank You
Response from
Thank you so much, Jeff! We very much appreciate your time and business, and it was such a pleasure installing your new garage door for you on Tuesday. Warm Regards, O’Brien Staff.
via 
Friendly technician, got the job done quickly and felt like a reasonable price. We'll be using them again!
Response from
Thank you so much, Jim! We very much appreciate your time and business, and it was such a pleasure performing your garage door tune up for you last week. Warm Regards, O’Brien Staff.
via
The man who came out was fast, efficient and friendly. He didn't try to sell me anything I didn't need.
Response from
Thank you very kindly, Margaret! It was such a pleasure performing your garage door tune up for you yesterday. We are so happy to call you our valued customer and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via
Very satisfied with the same day schedule, technician called 30 minutes before arriving.Jason was professional and worked efficiently, very knowledgeable.
Response from
Thank you so much, Dick! We very much appreciate your time and business, and it was such a pleasure performing your garage door tune-up for you on Thursday. Warm Regards, O’Brien Staff.
via
Very professional & easy to work with, our specialist installed the garage door opener in less than an hour, answered all my questions about upkeep, etc, was very friendly and knowledgable. I'm glad I gave these folks my business and I'd do… read more
Response from
Hello, Joshua! Thank you very much for taking the time to come leave kind words regarding your recent service experience with our team! It was a pleasure installing your garage door opener for you. We thank you so much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via
Jason came out and fixed our garage door. His overall knowledge and positive energy was a great experience.
Response from
Thank you kindly, Lia! We are so happy to hear your service experience with Jason was so great. We thank you for your time and business and it was such a pleasure working with you! Warm Regards, O'Brien Staff.
via
Awesome service, best garage door opener I’ve ever had!
Response from
Thank you so much, Roger! We very much appreciate your time and business, and it was such a pleasure installing your garage door opener for you. Warm Regards, O’Brien Staff.
via
Jason was great, took time explaining adjustments, maintenance etc. Highly recommend. minus one star because of the hidden trip charge. Jason waived it, but still it shouldn't be a surprise.
Response from
Thank you kindly Bradley! We are so happy to hear you had such a great experience with our technician Jason. We apologize for the miscommunication regarding our standard service call fee, which ensures our technician’s are able to come to your home and have the cost of their time/fuel/etc. compensated. Nonetheless, it was such a pleasure working with you yesterday and we look forward to working with you in the years to come. We thank you for your time and business, and we wish you a wonderful rest of your week. Warm Regards, O'Brien Staff.
via
First visit seemed to solve problem, but the next day, the same exact problem occurred. They sent out another technician who it seems fixed the problem. remains to be seen as this doesn't happen every time.
Response from
Hello Cindy! Thank you so very much for sharing your service experience with us this past week. It was an absolute pleasure servicing your garage door for you and we are so happy to hear that it is now running smoothly! It is important to us to always make sure that our customers are satisfied with their work order and that their problem is resolved after our repair, so please feel free to reach back out to us if you have any further problems! We very much appreciate your time and business, and we wish you a wonderful rest of your week. Warm Regards, O'Brien Staff.
via
Michael was awesome. Immediately found the problem and had the party’s to repair it. Would recommend again
Response from
Thank you kindly Tom! We are so happy to hear you had such a great service experience with our technician Michael on Thursday. We thank you for your time, your business, and we wish you a wonderful weekend! Warm Regards, O'Brien Staff.
via
My garage door was working well enough, but jamming occasionally. I surveyed the garage-door maintenance landscape, chose O'Brien and scheduled a tuneup. I am satisfied with the service I received and the price I paid for that service. The … read more
Response from
Hello Alex! Thank you so very much for taking the time to come leave such kind words regarding your recent service experience with Mike. It always makes our day hearing such great feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you yesterday. We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via
Showed up and was very easy-going and informative gave basic preventative maintenance instructions. From the time you showed up to the time you left was about a half an hour and my garage doors working like it’s brand new. Highly recommend … read more
Response from
Hello John! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with us. It was such a pleasure performing your garage door tune-up for you on Thursday! Thank you so much for your suggestion on a text line system. We do offer a dispatch text to our customers upon request and we'd be more than happy to do so for you during any further service appointments! We thank you for your time, your business, and we look forward to working with you for many years to come. Warm Regards, O'Brien Staff.
via
Great experience! My tech was Michael who was prompt, professional, knowledgeable and a nice guy!! What I really appreciated was his honest assessment of the problem and no unnecessary up selling or sales pressure so....I’ll be scheduling… read more
Response from
Hello Michele! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Michael. It was such a pleasure performing your garage door tune up for you on Thursday! We thank you for your time, your business, and we look forward to working with you for many years to come. Warm Regards, O'Brien Staff.
via
We had moved into our house a year ago and aside from being noisy I figured it was time for a tune up of the garage door anyhow to make sure everything was in order. The technician who came out was very friendly and knowledgeable and took … read more
Response from
Thank you kindly Bernhard! We are so happy to hear you had such a great service experience with our technician on Monday. It always makes our day to hear such kind words from our valued customers! It was an absolute pleasure performing your garage door tune up and servicing your garage door for you! We thank you for your time, your business, and we look forward to working with you for many years to come. Warm Regards, O'Brien Staff.
via
Fast, Friendly, Effective, and Affordable Service
Response from
Thank you so much Tobin! We very much appreciate your time and business, and it was such a pleasure servicing your garage door for you on Wednesday. Warm Regards, O’Brien Staff.
via
On time service, honest and educational assessment of my garage door's "problems," quick resolution at a fair price, great follow-up. All performed by Mike Gomez – He's the BEST! He's proud to be working there, and it shows!
Response from
Hello Scott! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Mike. It has been such a pleasure working with you and installing your new garage door opener! We thank you so very much for your time and business, and we look forward to working with you for many years to come! Warm Regards, O’Brien Staff.
via
Our technician was friendly, knowledgeable and competent. He did a good job explaining what he would need to do and how he would do the spring replacement, before he did it. He was fast and efficient and didn't cost an arm and a leg. We … read more
Response from
Thank you so very much Leslie! We are more than happy to hear that you had such a pleasant service experience with us. It was an absolute pleasure replacing your garage door springs for you last week! We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O’Brien Staff.
via
Great service. Second time using O’Briens... very good both times. Thank you for getting to the house quickly and fixing the problem.
Response from
Hello Rick! We are so happy to hear that your service experience with us has been so great over the years! It was an absolute pleasure replacing your garage door springs for you on Monday. We thank you so very much for your time, your business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via
Michael did a great job! He was able to show us issues with our garage door that needed repair. He was friendly and professional. We would not hesitate to use O’Brian again and recommend to friends and family. Thank you again Michael!!
Response from
Hi Sharon! We are more than happy to hear that your service experience with Michael was so great. It was an absolute pleasure servicing your garage door for you on Wednesday. We thank you so very much for your time, business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via
This is a fantastic organization. They were super-responsive, and we had a new ("upgraded"!) garage door in no time. Michael installed it with the care and attention to detail of a true professional.
Response from
Hello Carlos! We are so very happy to hear you had such a great service experience with our technician Michael. It was an absolute pleasure to have been of service in installing your new garage door! If you have an extra moment and would like to attach a photo of your new garage door to this review, we would love to see the finished product. We thank you very much for your time, your business, and we hope you have a great rest of your week! Warm Regards, O'Brien Staff.
via
Mike with O'Brien came out and gave me an estimate for the work. I needed some new woodwork done to install the new doors, so he gave me that estimate, too. He was clear about pointing out some challenges with installing in our older garage… read more
Response from
Hello Russ! Thank you so much for taking the time to leave such kind words regarding your recent experience with Mike! We are so happy to have been of service in installing your new garage door and we are so glad to hear you are so pleased with the work done this past week. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product! We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via
I can't say enough about this company and Michael. He was very knowledgeable so it made finding the problems with my doors quick. He was extremely personable so I felt very comfortable. And best of all, my garage doors are finally working … read more
Response from
Hello Sandy! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Michael! We are so happy to have been of assistance in servicing your garage door for you yesterday. It was such a pleasure working with you! We thank you for your time and business, and we wish you a wonderful rest of your week. Warm Regards, O'Brien Staff.
via
The two men that have worked on our garage have been knowledgeable and professional! Great customer service! Definitely recommend!
Response from
Hello Rachael! We are so happy to hear that you had such a great service experience. It was an absolute pleasure servicing your garage door for you on Monday! We thank you so very much for your time, your business, and we wish you a wonderful rest of your week! Warm Regards, O'Brien Staff.
via
The technician, Michael, arrived and introduced himself then set up to complete the work which he seemed to know a lot about. He gave a recommendation for future work that may be needed which was appreciated. Thank you!
Response from
Hi Elizabeth! We are more than happy to hear that your service experience with Michael was great. It was an absolute pleasure performing your garage door tune up for you on Thursday. We thank you for your time, business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via
The technician who serviced our garage door was friendly, respectful, and knowledgeable. He assessed our garage and let me know what our options were before starting his work. He didn’t try to up sell me or suggest services we didn’t need, … read more
Response from
Thank you kindly Ryan! We are so happy to hear you had such a great service experience. It was such a pleasure performing your garage door tune up and getting your garage door working smoothly. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via
I had an excellent experience with O'Brien Garage Doors. We had a new garage door installed. Mike was our installer. He is a very good communicator, knowledgeable, professional, and very interested in meeting my every need. I asked him … read more
Response from
Hello Tim! We are so happy to hear that you had such an excellent service experience with Mike and our team throughout the entire process! It was an absolute pleasure installing your new garage door for you. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via
I had an excellent experience with O'Brien Garage Doors. We had a new door opener installed, and our technical, Mike, was knowledgeable, respectful, and extremely professional. I'd highly recommend using O'Brien.
Response from
Hello Eliot! Thank you so very much for taking the time to come leave kind words regarding your recent experience with Mike! It was a pleasure installing your garage door opener for you this last week. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via
Michael was technician from O'Brien Garage Doors. He was very professional and upfront with what was needed and the time frame it could be done in. As well as the pricing that I was looking at having to spend. He got me an appointment … read more
Response from
Hello Jeanette, thank you so very much for taking the time to come and leave kind words regarding your recent experience with us! We are so happy to have been of service in installing a new garage door opener for you! We are happy to call you our valued customer, and we look forward to working with you for many years to come!! Warm Regards, O'Brien Staff.
via
We received great service from O'Brien Garage Doors and I would happily recommend them to anyone! We were able to receive same day help and our technician was prompt and proficient--thank you!
Response from
Hi Sally! Thank you so very much for taking the time to come and leave kind words regarding your experience with us the other day! We are so happy to have been of service in replacing your garage door spring! We thank you for your time and business, and we very much look forward to being your garage door company of choice in the years to come! Warm Regards, O'Brien Staff.
via
Mike did a great job installing a new garage door and opener. He spent a lot of time with us, explaining everything we needed to know about our new door and opener. I highly recommend O’Brien garage doors!
Response from
Hi Tammy! Thank you so very much for taking the time to come and leave kind words regarding your install with us!! We are so happy that you were pleased with your install and are so happy to have been of assistance! If you have an extra moment and would like to attach a picture to this review we would love to see the finished product! Thank you again for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via
Michael did a fantastic job repairing my garage door. He came out the same day I called, called ahead of time to let me know he was on his way, was on time, and was kind and respectful. I will definitely use them again!
Response from
Hi Wynter! Thank you so very much for your kind words! We are so happy to have been of service and are so happy that you were satisfied with your service last month! We look forward to being your garage door company of choice for many years to come, and we hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via
Very happy with the service, quick response, and maintenance info they shared during the visit. The garage door works great.
Response from
Thank you so very much for taking the time to come and leave kind words regarding your visit with us a couple months ago! It was such a pleasure working with you. We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via
I could not have asked for a more kind, thoughtful, and skilled person to fix my garage door. Michael came and assessed all of the issues with the mechanics of my garage door system, and immediately got to work. Once he got it in operating … read more
Response from
Thank you so very much Sarah for taking the time to come and leave such kind words regarding your experience with Michael a few months ago! We are so very happy that you were all taken care of and are so happy to have been of assistance! We thank you for your time, for your business, and we look forward to working with you for many years to come! We hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via
Can't say enough good things about this company. I saw their ad in the weekly mail coupons and took a chance and called, SO glad I did! From the moment Matt arrived to provide us with an estimate through the install of our new door … read more
Response from
Hi Hillori! We want to thank you so very much for taking the extra time to come and leave such kind words regarding your recent experience with us! It always makes our day so wonderful to hear that we were able to make our valued customers very satisfied. We thank you for choosing us as your garage door company to do your door install. We thank you for your business, hope that you have a wonderful rest of your week, and look forward to working with you for many years to come!! Warm Regards, O'Brien Staff.
via
Prompt, clear, trustworthy, reasonable and quick. A+. They earned my business and referrals.
Response from
Thank you very much Mr. Brendle for taking the time to come and leave kind feedback on your experience with us last month! We very much value your time, your business, and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via
i was not sure what was wrong with my garage door. After no maintenance on it for almost 20 years, it was so nice to have someone come in and not even go down the road of trying to upsell. They fixed my door with wheels and a spring. … read more
Response from
Thank you so very much June for taking the time to come and write such kind words regarding your experience! It always makes our day to know that our valued customers are very satisfied with their visit. We thank you for your time and your business and look forward to working with you for many years to come! Have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via
Tech was very nice an quick.
Response from
Thank you very kindly Lori for taking the time to provide kind words! We appreciate your time, your business, and we hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via
After moaning and groaning for a while, the garage door finally bit the dust at 5pm on the Friday before Labor Day. I coincidentally happened to put a “Val Pack” (or whichever mailing) aside THAT day – because I knew it was coming! I called… read more
Response from
Thank you so very much Mr. Atterbom for taking the time to come and leave such wonderful kind words regarding your recent experience with us! It always makes us so happy to know that we were able to make our customers' day by providing wonderful service. It was a pleasure installing your opener and working with you. We thank you very much for your time and business and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via
Great company. Would definitely recommend. Professional, on time service w/honest, upfront pricing.
Response from
Thank you very kindly Grady for taking the time to provide kind words regarding your experience! It was a pleasure getting your weather seal all taken care of. We thank you for your time and business and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via
Job completed on time. Great advice. Personable service
Response from
Thank you so much Dale! We very much appreciate your time and business, and it was such a pleasure servicing your garage door for you on Tuesday. Warm Regards, O’Brien Staff.
via
Matt came and replaced springs very quickly and the pricing was much cheaper than other quotes I had. I was very impressed. Thank you!!
Response from
Thank you very much Brian for taking the time to come and leave kind words on your recent experience with Matt! It always makes our day to hear that our technicians are making our customers happy. We thank you for your time, your business, and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via
We had a main spring break and the young man who worked on our door was great. Tuned it up, fixed the problem, was courteous, efficient and thorough. Great experience.
Response from
Thank you very kindly Mr. Mullins for taking the time to come and leave such kind words on your recent experience with our technician! We very much appreciate your time and business and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via
Very happy with Mat the technicianReplaced a spring and adjusted both garage doorsTimely, courteous and reasonably priced
Response from
Thank you very kindly Mr. McNeill for taking the time to come and leave kind feedback on you recent experience with Matt! It was such a pleasure getting you all taken care and we very much appreciate your time and business! Warm Regards, O'Brien Staff.
via
Matt was stellar; I couldn't have had a better experience. On time, affordable, great customer service. Above and beyond what I asked him to do. Even completed tuneup on my other garage door as a cherry on top.
Response from
Thank you so very much Kaye for taking the time to come and write such kind words regarding your experience with Matt! We very much appreciate your time and your business and it was such a pleasure working with you! Warm Regards, O'Brien Staff.
via
Michael was very friendly and knowledgeable. He did a great job putting in my new door. My only suggestion would be to include taxes in the quote for new door installation.
Response from
Thank you very kindly Mr. McCarthy for taking the time to come and leave kind words on your recent experience with us! We very much appreciate your business and your time and look forward to working with you for many years to come! We apologize for any inconvenience in the pricing with the original estimate and will definitely have a sit down with how we do this procedure. Have a wonderful week! Warm Regards, O'Brien Staff.
via
O'Brien was the first garage door company (after cold calling eight or nine) that was willing to donate a broken garage door opener toward my daughter's science fair project (she needed a biggish motor). I believe I spoke to Jona first, … read more
Response from
Thank you so very much Eric for taking the time to come and leave such kind words regarding your experience! We are so happy that we were able to assist you with your daughter's science fair project, and we hope everything turned out wonderfully! We look forward to working with you in the years to come if you are ever in need of a garage door/opener repair! Warm Regards, O'Brien Staff.
via
We were in the market for replacing our ugly and broken down garage doors. We ended up hiring O'Brien Garage Doors and we couldn't be happier! I am truly sorry that we waited as long as we did to get an estimate from O'Brien. Matt was … read more
Response from
Thank you so very much Mr. Bell for taking the time to come and leave such kind words regarding your experience! We truly value your business and your time and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via
Great service and was honest with what needed to be done and why. I would definitely recommend for all your garage door needs.
Response from
Thank you so very kindly Nicole for taking the time to leave positive words regarding your experience with us! We very much appreciate it and it was a pleasure working with you! Warm Regards, O'Brien Staff.
via
Excellent customer service by Michael Gomez
Response from
Thank you very kindly Mr. Otterstetter! It was a pleasure working with you earlier this year! Warm Regards, O'Brien Staff.
via
I had Matt come out today after being plagued with garage door issues for months. He showed up on time and confirmed the meeting ahead of time. After walking me through what he was going to do, it was clear to me he was a pro. Not only did … read more
Response from
Thank you so very much Jamison for taking the time to come and leave such kind words regarding your experience with our company last year! We are so happy to hear that you were so satisfied with Matt, and we are happy we were able to get you all taken care of. We thank you for your time and your business! It was a pleasure working with you and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via
Mike was the employee that came out to fix my broken garage springs. He was very friendly professional and efficient. He was also very educational and patient. He gave me a great deal and a great warranty. Very satisfied and I’m happy that … read more
Response from
Thank you very much Nadir for taking the extra moment to provide such kind words regarding your experience with Mike the other day! It was such a pleasure coming and replacing your garage door spring. We thank you for your time, your business, and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via
I really appreciate the expertise of Matt (O'Brien Garage Doors) as he was able to walk me thru the diagnosis and the repairs/replacements to my garage door. Extremely professional and polite! As an added bonus, his coworker Mike joined … read more
Response from
Thank you very kindly Dan for taking the time to come and provide such kind words regarding your experience with Matt and Mike! It always makes our day to hear such positive words! We very much appreciate your time, your business, your having us to your home, and hope that you and your loved ones have a wonderful holiday coming up! Regards, O'Brien Staff.
via
O'Brien's service is excellent, they were able to come out right away and fix my malfunctioning door sensor. They also gave me very reasonable (I thought) prices for replacement garage doors. Their service call pricing was very fair. O'… read more
Response from
Thank you very much Amy for taking the time to come and leave such kind, positive words on your recent experience with us! It was such a pleasure working with you and we thank you for having us out to your home. We look forward to being your garage door company of choice for many years to come, and we hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via
They were quick and efficient. Told me about a worn component in my opener, where to buy it and how to replace it. Will have them back.
Response from
Thank you kindly David for your kind words and for chosing to work with us! It was our pleasure to assist! Regards, O’Brien Staff.
via
Matt and Mike were great! This is the second time my family has used them. Everything they did was explained well. They are a fair and honest company that I will continue to use. They were very responsive, respectful, and overall … read more
Response from
Thank you very much Brittany for your kind words regarding your service! It has been such a pleasure working with you guys and we appreciate your having us to your home and choosing to work with us! We look forward to working with you in the many years to come!! Regards, O'Brien Staff.
via
They are very efficient and fast and very detail oriented the warranty's are amazing,I enjoyed doing business with this company. I would definitely recommend this company thank you again!
Response from
Thank you very kindly Evon for your pleasant feedback! We truly appreciate your business and taking the extra moment to share your kind words! It was a pleasure working with you and we look forward to being your garage door company of choice for the many years to come! Regards, O'Brien Staff.
via
Contact Us
Get in touch with a Garage Door Repair Specialist in your area when you contact O’Brien Garage Doors. You can either Contact Us, Schedule an Appointment, or Request a Quote on a new garage door!